In pursuit of its mission, Family Service Rochester places the utmost importance on recruiting and retaining a highly skilled and motivated staff. In so doing, Family Service Rochester seeks employees committed to working with families and willing to challenge themselves to provide the best service possible. The agency fosters a rewarding, positive work environment that encourages personal and professional growth. Family Service Rochester is an equal opportunity employer and does not discriminate based on religion, race, culture, gender, sexual orientation or disabilities.
Program Coordinator - Family Access Center
Position exists to coordinate and oversee daily operations of the Family Access Center services to insure delivery of the programs services in an effective and efficient manner and insures that services are provided in harmony with stated program goals, objectives and outcomes.
Essential Functions and Responsibilities:
1. Conduct client intakes to explain services, program guidelines, and participant responsibilities to insure program meets stated goals related to child safety during parent-child interactions provided at the Center.
2. Train, supervise, and schedule family monitor staff/volunteers to prepare them to perform monitoring activities in harmony with program goals and objectives.
3. Respond to request for information from clients and referral sources in a clear and timely manner.
4. Manage and complete assigned activities that include client scheduling, accurate files/record keeping, compiling program data for reports, and computer database entry to ensure the delivery of services and the record of services provided are documented within established deadlines.
5. Community outreach/presentations as requested to promote the availability of services and volunteer opportunities within the Family Access Center.
6. Participate as requested to assist in the development, submission, and ongoing reporting for various funding and grant proposals.
Other duties and responsibilities:
1. Attend team meetings and supervisory meetings as scheduled or directed.
2. Communicates and consults with supervisor to insure the provision of neutral and strength-based services within a safe environment and ongoing program development.
3. Other activities as directed by supervisor.
Training and Experience: Bachelor’s degree in social work or related human service degree is required. Desire previous experience relevant experience in working with clients/families challenged by child abuse/neglect and family violence.
Knowledge, Skills and Abilities: Requires understanding of divorce or separation and its impact upon children and parents. Knowledge of child development desirable. Must be able to interact positively with diverse populations and possess capacity and maturity to be observant, non-judgmental, and ability to intervene when necessary in a professional respectful manner; and work within a team environment; effectively communicate with colleagues, co-workers and clients. Must possess computer literacy.
Special Requirements: Must have a valid MN Driver’s License and dependable transportation to use for work purposes. Ability to work a flexible schedule that may include evening or weekend hours as needed to meet program and family needs. Willingness and ability to work additional time if needed to meet crises and deadlines including occasional family monitor coverage.
Must be able to regularly talk, hear, sit, and perform keystrokes to enter data entry with reasonable speed to insure work is completed. Requires physical ability to routinely handle normal office materials and tools including frequently filing, lifting and reaching; ability to move throughout office and center facility; ability to periodically help co-workers in arrange parenting time rooms that includes folding, moving, and setting up tables, stack/unstack chairs, and move rolling cabinets.
Regular exposure to normal office environments, supplies and office machines. Occasional exposure to outside weather that includes high or low temperatures, light snow, etc. Ability to drive in inclement weather.
Although an official closing date has not been set, we encourage contacting Family Service Rochester as soon as possible to ensure consideration in the applicant selection process. To be considered a formal applicant, a completed application is necessary and a cover letter and resume is suggested. You may apply on-line or in person. An application may be filed from our website or mailed to Family Service Rochester, 1110 Sixth Street NW; Rochester, MN 55901. EOE.